How to Pick an Auto Repair Shop
Getting into a collision, no matter how minor, is stressful. You're suddenly juggling insurance calls, damage estimates, rental cars, and the lingering question: Where should I take my car?
If you’re typing “auto body shop in Mesa” into Google and feeling overwhelmed by the options, you’re not alone. Not all shops are created equal, and the wrong one can cost you time, money, and peace of mind. Today on the blog, our collision repair experts share how to pick the right auto body shop when you're under pressure.
Start with Reputation
Your car is one of your biggest investments and not the place to cut corners. Read real reviews — not just the five-star ones. See how the shop handles complicated repairs, customer service, and follow-ups. You want a team that communicates clearly, delivers on time, and stands behind their work.
At Elite Automotive Finishes, we’ve built our reputation by keeping customers informed every step of the way and standing behind our repairs.
Ask If They Use OEM Parts
One of the biggest differences between shops is the quality of parts used during your repair.
OEM (Original Equipment Manufacturer) parts are made by your vehicle’s manufacturer and are exact matches for your car. Aftermarket parts may not fit as well or last as long. In some cases, they can even affect the performance or resale value of your vehicle.
Don’t be afraid to ask what kind of parts a shop uses and whether your insurance will cover OEM.
Watch for These Red Flags
Unfortunately, not all shops have your best interest in mind. Be cautious of:
Vague or incomplete estimates.
Pressure to skip insurance or pay cash.
Lack of documentation or warranties.
Poor communication or long response times.
You deserve an auto repair shop that is upfront, honest, and transparent from the first phone call to final pickup.
Do They Help with Insurance?
Navigating auto insurance claims after a crash can be just as stressful as the accident itself. Look for a shop that knows how to handle the insurance repair process from start to finish, including writing accurate estimates, submitting supplements, and dealing directly with your provider.
At Elite Automotive Finishes, we work with all major insurance carriers and advocate for proper repairs every step of the way. You shouldn't have to fight for your vehicle to be fixed the right way.
Local, Family-Owned Matters
You don’t need a national chain or the cheapest shop in town. You need a team that sees your car as more than just another ticket.
As a family-owned business, we pride ourselves on personalized service, quality workmanship, and integrity. From classic car restoration to collision repair Mesa AZ, we treat every vehicle like it’s our own and always communicate with you directly.
Searching for the best auto body shop near me isn’t just about convenience. It’s about finding someone who will protect your car, your safety, and your time.
If you’ve been in an accident and aren’t sure where to start, give us a call. We’ll walk you through every step. No pressure, no surprises, just honest advice and top-tier repairs.