Navigating the Auto Collision Repair Process: A Guide for AZ Drivers
At Elite Automotive Finishes, we understand that dealing with auto body repairs can be overwhelming. Whether you're paying out of pocket or working through insurance, our goal is to make the process as smooth and efficient as possible. Today on the blog, our Auto Repair Mesa AZ experts share what you can expect when you choose us for your collision repair needs.
Paying Out of Pocket: Streamlined and Efficient
If you're covering the auto repair costs yourself, we aim to expedite the process:
Preliminary Estimate: We'll provide the most accurate estimate possible based on visible damage, without disassembling your vehicle.
Parts Deposit: Once you approve the estimate, we'll request a deposit to order the necessary parts.
Scheduling Repairs: We'll schedule your vehicle for repair once all parts have arrived, minimizing downtime.
This approach often results in the fastest turnaround times, as we can begin repairs immediately upon your vehicle's arrival.
Insurance Claims: Understanding the Process
When insurance is involved, the repair process can vary:
Option 1: Tear-Down Estimate at Our Facility
Some insurance companies require a detailed estimate after disassembling the vehicle:
Vehicle Disassembly: We take apart the damaged areas to assess the full extent of the damage.
Insurance Review: The insurance company reviews the estimate and approves the repairs.
Repair Commencement: Once approved, we begin the repair process.
This method can be time-consuming, often resulting in your vehicle sitting idle for a week or two during the review process.
Option 2: Virtual Estimates or Preferred Shop Referrals
Other insurers may opt for a more streamlined approach:
Virtual Assessment: You submit photos or participate in a video call for the initial estimate.
Preliminary Payment: The insurance company provides an initial payment based on the estimate.
Repair Appointment: Bring the estimate and payment to us on your scheduled appointment day.
Accepting the initial payment doesn't mean the claim is settled. If we discover additional damage during repairs, we can submit a supplemental claim to the insurance company for further coverage. This method allows us to order parts and begin repairs promptly, without waiting for additional approvals.
Our Commitment to Quality and Customer Service
At Elite Automotive Finishes, our values set us apart:
Family-Owned and Operated: Since 2007, we've built our reputation on trust and quality workmanship.
Personalized Service: Unlike larger shops, our auto body repair shop treats every vehicle as if it were our own, ensuring attention to detail and customer satisfaction.
Transparent Communication: We keep you informed throughout the repair process, answering any questions and providing regular updates.
Free Estimates: We offer comprehensive estimates during our normal business hours and assist with insurance claims to ensure your vehicle is repaired properly.Our dedication to these principles has earned us the trust of the Mesa community. As one satisfied customer noted:
"I am impressed with the quality of work here and how easy it is to communicate with them. Honestly, the work is better than I expected. I got some paint and fender work & they were very transparent with the prices along with options." – Jay T.
Ready to Assist You
Whether you're paying out of pocket or navigating an insurance claim, Elite Automotive Finishes is here to guide you through every step of the collision repair process. Contact us today to schedule your estimate and experience the difference our commitment to quality and customer service makes.
Contact Information:
Address: 1045 W Broadway Rd Ste 8, Mesa, AZ 85210
Phone: (480) 644-0060